Privacy Policy

1. Introduction

WisdomLMS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning management system and related services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our services
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include: name, email address, phone number, billing address, payment information, profile picture, educational background, and course-related data.

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (general geographic location)
• Cookies and similar tracking technologies

2.3 Educational Records

As part of our educational services, we collect and store:

• Course enrollment and completion data
• Assignment submissions and grades
• Assessment results and progress tracking
• Communication records within the platform

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process payments and manage subscriptions
• Communicate with you about your account and services
• Improve and personalize your learning experience
• Generate analytics and insights for course improvement
• Comply with legal obligations and educational standards
• Detect, prevent, and address technical issues or security threats
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Educational Partners

With educational institutions, instructors, and administrators as necessary to provide educational services.

4.2 Service Providers

With third-party service providers who assist us in operating our platform, processing payments, or providing customer support.

4.3 Legal Requirements

When required by law, regulation, legal process, or governmental request.

4.4 Business Transfers

In connection with any merger, sale of assets, or acquisition of our business.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain educational records as required by law

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze how our services are used
• Provide personalized content and recommendations
• Improve platform performance and security

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

For users between 13 and 18, we may require parental consent for certain activities as required by applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: